Maison Cloarec

The pastries, viennoiseries, and breads are very good. The snacks are decent, but nothing exceptional. On the other hand, the prices are clearly exorbitant. One might understand these prices if the service and organization were up to par, but unfortunately, that's not the case. When you see the number of people present, you sincerely wonder what they're doing, given the complete lack of organization. Such a large payroll could be justified if it resulted in efficient, smooth, and professional service. Here, it's the complete opposite: everyone is shouting, tripping over each other, running around in all directions, and mistakes pile up. So many staff for such a disorganized result is simply incomprehensible and clearly unnecessary. After fifteen years in the restaurant industry, I know what I'm talking about: the organization clearly needs a complete overhaul. I've been three times, and three times there was a mistake at the checkout. Today, the mistake was in my favor, but I was the one who had to point it out. They should start by paying a little more attention. Resting on past successes is all well and good, but in the long run, it doesn't work. Good products can't excuse everything, especially when the prices are so high and the customer experience, service, and organization are sorely lacking. It's a shame, because with good products, there's so much potential for improvement.

Congratulations to the bakers and pastry chefs; the products are good, although expensive. However, the service is still disastrous, with about ten people crammed behind the counter, practically tripping over each other. You have to shout because the high glass in front of the products makes it impossible to see or hear each other. You ask for a sandwich, and they've already been taken to the till, even though you also want bread... And ABOVE ALL, be careful when you get to the till that they don't give you someone else's products, that your drink matches the one you ordered, and that the price you pay corresponds to your items... They pay absolutely no attention, and mistakes are very frequent. It's been like this for five years; it's exhausting...

Hello, the wait was very long at 8 am and the madeleines were tasteless and doughy. Very disappointed.

The products are decent but nothing special, and I find them very expensive for what they are. Overall, this applies to all the products, which is a shame because the establishment is well-run.

Overall, a great bakery, but how is it possible that a bakery with so much variety doesn't have a vegetarian or vegan sandwich? These days it's not hard to find plant-based fillings, let alone put pesto, mozzarella, and tomatoes in bread. We're in an era where it's becoming important to question our meat consumption. Thanks anyway for the flans!

Disappointed to find that slicing bread is an extra charge; 30 cents a slice is a bit excessive. Furthermore, the prices of the other products aren't the cheapest.

I visited this Sunday for a light snack and was very disappointed by the quality of the Fraisier. The strawberries were rotten and the cream was bad; I thought I was eating sugar-free yogurt rather than a proper Fraisier pastry. The prices are also very high in my opinion: €5.05 per slice. It's a maximum of €4.50 in other bakeries, and they're better. It's a real shame for a bakery that enters so many competitions. The service and the location are excellent, which is why it deserves two stars.

Excellent pastries Various types of bread

⭐ Disappointed despite the impressive display of trophies! Upon entering the shop, one expects a true display of excellence: the numerous cups and trophies exhibited in the window suggest great things to come. Unfortunately, the taste did not live up to this image. I bought a pavlova that turned out to be bland, with a hard meringue that bore no resemblance to a real pavlova, whose meringue should be crisp on the outside and soft on the inside. A real disappointment given the establishment's reputation. The only positive point: pleasant and quick service. So, beware of the fall from grace after such a display of awards—the taste quality doesn't always follow, and it will be hard to swallow for lovers of fine pastries!

The products are truly excellent; the quality of the bread, pastries, and cakes is beyond reproach. However, the service leaves much to be desired. In a local shop, a smile, energy, and warmth are essential, but unfortunately, that's not what you find here. The sales assistants often seem listless, unfriendly, and sometimes give the impression that customers are bothering them. Communication is also difficult due to the very thick glass separating customers from staff. You often have to repeat yourself several times or speak loudly to be understood, which is unpleasant for both customers and assistants. This is all the more disappointing because the products are of such high quality. With a warmer, more welcoming, and more dynamic atmosphere, this bakery could easily deserve 5 stars.

Excellent pastries 🥐

The quality of the products is very good. However, I was disappointed by the attitude of one of the saleswomen during my last visit. After waiting a few moments, I simply asked for my baguette in a perfectly polite manner, but she responded by raising her voice, which made me feel uncomfortable. It's a shame, because the quality of the products deserves a service to match.

I recommend it, very good.