Au Petit Plaisir - Pizzas & Burgers maison Couëron

First order placed online for click and collect: perfect punctuality, the burgers were delicious! Quality products, and you can taste it. From the bread to the sauce to the fries and the meat. A real treat, I'll gladly be back! 🍔

Excellent pizzas and very pleasant service

Super

We have been customers for several years and are very disappointed with our experience. On Saturday, May 9, 2026, we came to pick up our order scheduled for noon (proof available), but the restaurant was closed (the shutters were down). The manager maintains that they were open. The security cameras weren't on, so she couldn't verify our presence… she claims we were supposed to pick up the order at 1:00 PM. The error lies with the establishment, however, the manager clearly wanted an apology from us. Even worse, her tone was borderline insulting, considering we are long-time customers. We placed another order today, Friday, May 15. In our opinion, a good businessperson would have tried to understand the source of the problem from the previous week and adopted a more diplomatic approach. Knowing that the business is at fault (order for pickup at 12:00 on May 9th, yet the restaurant was closed). We have never had the slightest problem with Eric in recent years. Indeed, if there was an issue with an order, the establishment contacted us through our customer records. We are told, "You'll have to wait, I'll actually take your order!" Listen, we won't wait any longer because we will never set foot in your establishment again. After years of patronage, we are leaving very disappointed, and other customers are joining us in no longer ordering from you.